Expect some ‘bumps’ on October 1
On October 1, health insurance exchanges open in all 50 states and the District of Columbia. Without a doubt, there will be glitches that come with the rollout.
An article from FierceHealthPayer, Pricing glitch in exchanges could hamper enrollment, mentions that “Insurance executives and government officials are rushing to address a pricing glitch in the software that operates health insurance exchanges before the online marketplaces open in less than two weeks.” The software is not accurately calculating how much consumers will pay for health insurance.
“We may encounter some bumps when open enrollment begins but we’ll solve them,” stated Gary Cohen, director of the Center for Consumer Information and Insurance Oversight.
An article from Stateline, the daily news service of The Pew Charitable Trusts, addresses some of the expected issues that may arise when the exchanges open. The article, Expect Snags in Affordable Care Act Rollout, mentions problems including:
- eligibility and subsidy calculation and determination glitches
- Medicaid eligibility discrepancies between exchanges and state Medicaid offices
- uniformed consumers; especially from the influx of people who have historically been uninsured
“When you’re dealing with tens of millions of new clients, mistakes are inevitable,” said Henry Aaron, a health economist at the Brookings Institution. “You’re going to have thousands of mistakes.”